Posted On: 13-07-2018 Listing Id: 8925433

A-Brokers Ltd is urgently looking for persons with good communication skills both English and French (written and verbal whilst taking into consideration grammatical rules) and desiring to build up a career in the Insurance sector for the following post.

CUSTOMER SERVICE OFFICER
Main responsibilities:
1. Responsible for acting as a liaison between customers and concerned department.
2. Manage call flows and provide rapid, excellent and friendly customer service.
3. Advise on company information and promote the range of products offered by the company.
4. Take payment information and verify customer contact/account details.
5. Assists with complaints, claims questions and other Insurance related queries.
6. Greet customers warmly and ascertain problem or reason for calling.
7. Contributes to team effort by accomplishing related results as needed.
8. Work with the Motor and Non-Motor officers to ensure proper customer service is being delivered.

Qualification & Abilities:
• Holder of an HSC Certificate
• Minimum of 1 year experience related to the post applied
• Good maths and statistics abilities
• Quick Learner, discipline and dynamic
• Very good Computer skills (good knowledge of office tools)
• Good attitude to cope with pressure



The right candidate shall be entitled to the following:
• Monthly Stipend
• Framing and inhouse training
• Upon satisfactory completion of 6 months probation the said candidate will be employ on new terms and conditions.

Why A-Brokers?
• Young and dynamic Team
• Framing and inhouse training
• The place to be if looking for challenges
• Transport remuneration with cover throughout Mauritius

Offer / SeekerJob Offer
Job TypePermanent
Company SectorBanking, Financial, Insurance
Minimum Remuneration (MUR per month)10,000 (negotiable)
GenderMixed
Age20 - 25
Years of Experience1 - 3 years in related field
QualificationsHSC or any equivalent combination of education and experience.
PersonalityDiscipline, organize, dynamic, fast learner and action oriented
Reports ToManaging Director

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